Contact Us
Instruction for contact us
  • We check and reply inquiries from 9:00 to 17:00 on weekdays. Please note that we cannot immediately reply inquiries sent on weekends, holidays and New Year (29th December~3rd January).
  • We are always ready to feedback opinions or requests received from customers. However, if your inquiries are regarding to field surveys or fact findings, please consider that it might take time for answers, or it could not be answer due to company privacy policies.
  • The content of our company's answer is addressed to each individual customer. Diversion of all or some parts of this content is strictly prohibited.
  • Personal information is used for confirming of inquiry’s contents and answering your inquiries, but is not used for any other purposes without first obtaining consent of the person. However, please not that there is except case such when you want to check it by your phone. For our basic policy on the protection of personal information, please check here. Additionally, the transmission and reception of personal information are protected by SSL (Secure Socket Layer).
  • If an inquiry submitted has contents regarding area managed or operated by affiliated companies of other groups, and if it is considered appropriate for responding, transmission of email receiving from customers to companies is available.
  • Sending contents such as product sales is prohibited except when our company place orders.

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